I’ve been staying at the same Westin hotel for the last couple of months. I have a few tips for management:
- Stop calling me. Every time I order room service, I get 3 phone calls before the food actually arrives. “Hi Mr. Herbert, I just wanted to let you know that we have your order.” “Hi Mr. Herbert, your food will be up in 5 minutes.” Just bring me the food and stop bothering me!
- Give me a place to hang up my workout clothes. I bring one set of workout clothes to the hotel each week. I’d like a place to hang up my sweaty shirt so it dries out before the next day. A simple hook in the bathroom would be great. (In all fairness, I don’t think I’ve worked out twice in the same week yet, but it’s the principle of the thing)
- Just get out of my room. The room service delivery person insists on showing me all of my food when it’s delivered. She lifts the cover off each plate and announces what I’ve ordered. I order the same thing every time, I don’t need you to tell me what it is. I half-expect her to say “Ta-Daaa!” each time, which would admittedly make it tolerable.
- Make the internet faster. If I’m going to pay $9.95 for an internet connection, you could at least have the decency to give me more than 10mpbs/second.
On the plus side, you’ve definitely figured out the plug thing. I love the powerstrip that emerges from the desk…no more crawling around on the floor to find an open outlet.
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